Operating system and Internet server software installation
and configuration
Domain Name Service (DNS)administration
Operating system and Internet server software upgrades
Operating system performance tuning
Mail Server (adding/deleting users, mail forwards, auto-responders)
Web Server and FTP Server management (access control, adding domains,
basic password security, server module support)
Operating System Troubleshooting
Server Reboots as and when necessary
Other customer specific tasks
Systems administrators track software releases and test and install
relevant service packs as they become available.
Security Management
Installation of current Recommended and Security patches
Installation and management of Anti-virus software
Complete firewall systems to port filtering, we provide a number of
more advanced security solutions to protect sensitive data and run mission-critical
applications.
Web Traffic Analysis
Web log analysis usage reports
Round-trip Web Performance Reporting
Application Deployment and Maintenance
Our Network Administration team has the experience to install and
support Database Servers, Application Servers and e-commerce applications.
Standard or customer-specific application software installation
POP and SMTP mail server configuration
Distributed application/server support
seedot.com currently supports Windows, Unix/Linux operating environments
Customer must provide specific setup and configuration instructions
Data Backup and Storage
Backing-up important files and database information protects companies
and their customers in the unlikely event that data is lost or destroyed.
seedot.com provides retrieval solutions such as disk-to-disk
backup and ftp backup services.
File system backup.
Trouble tickets support
You can hire us to work on a daily-basis for your hosting company
answering your customers' trouble tickets. Our wide experience in servers
and server software guarantees your customers' satisfaction with your
hosting company. Average trouble tickets response time we guarantee
is 20-30 minutes. Fees are negotiable. Please
contact
us for a quote.
O/S Independent Support...
Backup / Restore Service: Automated backup planning,
maintain the backup schedule, and aid in restoration of servers from
the last backup. NOTE: We require an onsite individual to provide
this service in a timely manner.
Control Panels: Install, setup, and maintain the following
web server control panels.
Cpanel/WHM
Ensim
H-sphere
Helm
Hosting Controller
Plesk
WebCP
Linux (* BSD, UNIX, Solaris) Support...
Database Administration: Install, setup, and maintain
the following types databases.
MySQL
PostgreSQL
DNS: Install, setup, and maintain DNS and DHCP.
HTML Support: Install, setup, and maintain of Apache
and SSL.
Mail Servers: Install, setup and maintain the following
mail servers.
Courier-IMAP
Exim
ipop/imap
PostFix
Qmail
SendMail
Security Support: Install, setup, and implantation of the following
firewall and proxy software.
IDS
Acid
PureSecure
Shadow
Snort
Firewall
IPChains
IPF
IPTables
MisFire
PF
Proxy
Squid
Socks
Software Installation: Install, setup, and maintain the following pieces
of software.
Perl
PHP
NOTE: The list of software we will maintain is really too large for
here. Please
contact us and ask us specifically
if we will support it, chances are we probably will.
Microsoft Windows Support...
Database Administration: Install, setup, and maintain
the following types databases.
Microsoft SQL Server (MSSQL)
MySQL
DNS: Install, setup, and maintain DNS and DHCP.
HTML Support: Install, setup, and maintain of IIS.
Mail Servers: Install, setup and maintain the following
mail servers.
Imail
Exchange
Software Installation: Install, setup, and maintain the following pieces
of software.
Perl
PHP
NOTE: The list of software we will maintain is really too large for
here. Please
contact us and ask us specifically
if we will support it, chances are we probably will.
NOTE: We will connect to Windows servers remotely via either PCAnywhere
or Terminal Services therefore one of the required software packages
must be installed on Windows bases machines.
Other Administration Services... (additional fee)
Offsite Backup: We can provide Network Attached Storage
via one of our datacenters via FTP or Windows shares for offsite backup
purposes. [$19.95 / GB for daily backup service]
Prices
Our pricing is very flexible. You can order individual
server tasks, you can order complete server management services. Our
hourly rate is $10/hr for server management services. If you order a
complete server management, you can pay a monthly fee, based on the
average hours spent on an average server by our technical personnel.
Basic package is $40/month. Advanced package
is $80/month.
In Basic package you get:
Server software upgraded as new software packages and
patches are released.
Security enhanced (firewall installed, port-scan detector).
Fixing server software in case of malfunction.
Server fine-tuning for better performance.
Additional modules installation services.
Backup services.
In Advanced package you get:
Server software upgraded as new software packages and
patches are released.
Security enhanced (firewall installed, port-scan detector, permissions
check, regular security scans for trojans and compromises).
Fixing server software in case of malfunction.
Server fine-tuning for better performance.
Additional modules installation services.
Backup services, including remote backups for reliability.
Daily comprehensive logs monitoring.